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Our3Q – Impact Hub, Cambodia

Melanie – Communications and Community Manager at Impact Hub, co-working space for those who want to make a difference.


Q1: What do you appreciate yourself in the business mainly for?

For getting more and more Cambodians coming. The idea of a co-working space is not really common here, so at the beginning we had mainly foreigners. Now we focus more on the Cambodian market, we organize more events only in Khmer, put information on our facebook in Khmer. Students here are working during the day and studying during the night, so they don’t have a lot of time to come here, but they are interested on what we are doing and become part of our other programs. 


Q2: What is the biggest challenge for you now?

Impact Hub was created in Western countries and the business model was to get money from membership. But here we cannot base our revenue just on that. If we put too high membership fee, we lost all Cambodians. So it’s challenge to get on the one hand the revenue and be sustainable, and on the other good activities and quality services. We try to raise additional funds by consulting, teaching. We also organize different events, every two weeks we have meditation classes with ex-monks. Then, tomorrow we have a workshop about how to build a mobile hub. Last Saturday we had a workshop “From NGO to Social Enterprise”. 


Q3: What advice do you have for yourself in this situation?

Soon we move to a bigger place. We are a big community of people. Every Monday we organized coffee breaks, at 4pm you have to stop working and speak with your neighbors. We have different events to share food and network. In the new space we will try to make it even more connected. We will do time banking. On one wall there will be pictures of people with skills they have and skills they look for. Our members will have to dedicate 2 hours per months to help someone.  


Would you like to add something more?

If you want to start something on your own don’t be afraid, try, meet people, be open-minded. Better is coming soon. If you are open-minded, you are ready to meet people and learn from them, then you will have a good future and start amazing things.  


The questions were asked on our behalf by Anna and Andrea from How to (ex) change the world.


Phnom Penh, Cambodia, 20th November 2015

ID: 072/100

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